Shipping Policy

At RX NETWORK, we strive to ensure that your orders are processed and delivered promptly. Our shipping policy outlines the terms and conditions regarding the shipment of our products. Please read this policy carefully.

1. Processing Time

– Orders are processed within 1-2 business days after receipt of payment.
– Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Duration

– We aim to deliver your order within 7 business days from the date of processing. However, delivery times may vary based on your location and the availability of products.
– If there are any delays or issues with your order, we will notify you promptly.

3. Shipping Costs

– Shipping costs are calculated at checkout and are the responsibility of the customer. The shipping fee will be displayed before you complete your purchase.

4. Shipping Methods

– We use reputable courier services to ensure your order arrives safely and on time. The choice of courier depends on the delivery location and the nature of the products ordered.

5. Delivery Address

– Please ensure that the delivery address provided is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
– If you need to change your delivery address after placing an order, please contact us immediately at info@therxnetwork.in or +91 8700294263. Changes to the delivery address may not be possible once the order has been shipped.

6. Tracking Your Order

– Once your order has been shipped, we will provide you with a tracking number and a link to the courier’s tracking page. You can use this information to monitor the status of your shipment.

7. International Shipping

– Currently, we ship only within India. We do not offer international shipping at this time.

8. Delayed or Lost Shipments

– While we strive to ensure timely delivery, there may be occasions where delays occur due to unforeseen circumstances. If your order is delayed, we will notify you as soon as possible.
– In the rare event that a shipment is lost, we will work with the courier service to locate your package. If the package cannot be found, we will offer a replacement or a full refund.

9. Damaged or Incorrect Orders

– If you receive a damaged or incorrect order, please contact us immediately at info@therxnetwork.in or +91 8700294263. We will arrange for a replacement or a refund, and we may request that you return the damaged or incorrect items.

10. Returns and Refunds

– If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange, provided it is in its original condition. Please refer to our Returns and Refunds Policy for detailed instructions.

Thank you for choosing RX NETWORK. We appreciate your business and look forward to serving you.